Name the case type, court unit, intake source, and packet states that will be reviewed.
A practical checklist for a controlled court evaluation.
This page translates the public proof story into a readiness frame: who needs access, which workflow lane is in scope, what data may be used, how staff review is preserved, and what must be measured before any broader rollout.
A credible evaluation does not start by promising systemwide transformation. It starts with a defined filing type, a defined staff group, approved records or fictional training records, visible review gates, and a small set of queue-health metrics.
Confirm filer, clerk, supervisor, and leadership review roles before the walkthrough begins.
Use fictional training data or approved pilot records with clear access and privacy boundaries.
Track first touch, correction loops, service/proof, slotting, packet readiness, and aged queues.
- Approved training records or an approved pilot record set.
- Named workflow lane and staff owner for each queue state.
- Correction reasons, closure codes, and escalation paths agreed in advance.
- Review-required status visible before any packet moves downstream.
- Aggregate metrics baseline captured before staff compare movement.
- No public case-level details.
- No automated filing advancement without human review.
- No decision-making claim from operational visibility alone.
- No sealed or protected information in public examples.
- No broad rollout claim from a narrow pilot.
| Area | Question | Ready signal | Review output |
|---|---|---|---|
| Scope | Which filing lane is being evaluated? | One case type or queue lane is named. | Evaluation scope statement. |
| Users | Who reviews, corrects, routes, and supervises? | Each role has a named responsibility. | Role and access matrix. |
| Records | What information is allowed in the evaluation? | Training records or approved pilot records are separated from public examples. | Record-use boundary note. |
| Workflow | Which states must be visible? | Received, review, correction, scheduling, service/proof, and packet-ready states are present. | Workflow state map. |
| Measurement | Which aggregate indicators will be compared? | First touch, correction turnaround, queue age, slotting, and packet readiness are selected. | Baseline and pilot scorecard. |
| Public reporting | What can be shared outside the evaluation team? | Only aggregate timing, backlog, and queue-health results are approved. | Public-safe reporting summary. |
Choose the right review track first, then confirm scope, users, records, workflow, measurement, and public reporting boundaries.